Shipping Policy

At Jo Borkett, we are committed to getting your order to you as quickly and efficiently as possible.

Order Processing

Orders are processed within 1 business day after payment has been successfully received.

Delivery Time

Once your order has been processed and dispatched, delivery typically takes 1–2 business days within South Africa.

Please note that delivery times may vary depending on your location, courier availability, weekends, public holidays, and unforeseen circumstances.

Tracking

Once your order has been dispatched, you will receive tracking information where available, allowing you to monitor the progress of your delivery.

Delivery Information

Please ensure that your delivery address, contact number, and other shipping details are accurate at checkout. Jo Borkett cannot be held responsible for delays caused by incorrect or incomplete delivery information.

Courier Delays

Although we aim to meet our estimated delivery times, occasional courier delays may occur. If your order is delayed, please contact our customer support team and we will assist you with tracking your parcel.

Fast, reliable delivery — because your new Jo Borkett purchase shouldn't have to wait.