TERMS OF SERVICE

Last updated: 10 November 2026

1. Overview

Welcome to JO BORKETT. Throughout these Terms of Service, the terms "we", "us" and "our" refer to JO BORKETT.

JO BORKETT operates this online store and website, including all related information, content, products and services, to provide customers with access to digital fitness, nutrition and wellness resources.

By accessing our website or purchasing from our store, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

2. Digital Products and Services

JO BORKETT exclusively sells digital products. These include, but are not limited to:

• The Complete Fitness Blueprint

• The Nutrition & Performance Guide

• The 30-Day Discipline Programme

All products are supplied electronically. No physical products are sold, packaged or shipped.

Following successful payment confirmation, customers receive access to their purchased digital products through the email address provided at checkout.

3. Orders and Payments

By placing an order, you confirm that the information provided during checkout is accurate and complete.

All payments must be successfully processed before digital products are delivered.

We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraudulent activity, payment irregularities or incorrect product listings.

Prices are displayed in the applicable currency on our website and may change without prior notice. Any price changes will not affect orders already confirmed.

4. Digital Delivery

Digital products are generally delivered within a few minutes of successful payment confirmation. In certain circumstances, delivery may take up to 30 minutes.

Customers are responsible for providing a valid email address and ensuring they can access their purchased files.

If you experience difficulties receiving or accessing your purchase, please contact our support team for assistance.

5. Refunds and Returns

As JO BORKETT sells exclusively digital products, physical returns are not applicable.

All purchases are generally considered final once digital access has been provided.

However, refund requests may be considered in circumstances involving duplicate payments, defective files, failed delivery or other valid grounds.

Nothing in these Terms limits any consumer rights available under applicable South African law.

Please refer to our Return & Refund Policy for further information.

6. Intellectual Property

All content available through JO BORKETT, including digital guides, written materials, graphics, branding, designs and other intellectual property, belongs to JO BORKETT or its respective rights holders.

Purchasing a digital product grants you a limited, personal, non-exclusive and non-transferable licence to use the product for personal purposes.

You may not:

• Reproduce or redistribute our digital products.

• Resell, share or commercially exploit purchased materials.

• Upload or distribute our content without written permission.

• Copy or modify our materials for commercial purposes.

Unauthorised distribution or reproduction is prohibited.

7. Health and Fitness Disclaimer

Our fitness, nutrition and wellness resources are provided for general educational and informational purposes only.

They are not intended to replace professional medical advice, diagnosis or treatment.

Customers should consult a qualified healthcare professional before beginning a new exercise programme or making significant dietary changes, particularly where individual health considerations may apply.

JO BORKETT does not guarantee specific fitness, nutritional or physical results.

Individual outcomes depend on various factors, including consistency, lifestyle, individual circumstances and personal effort.

8. Limitation of Liability

To the extent permitted by applicable law, JO BORKETT shall not be liable for indirect or consequential losses arising from the use or inability to use our website or digital products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Customers are responsible for ensuring their devices and software are compatible with the digital files purchased.

9. Website Accuracy

We make reasonable efforts to ensure that all product descriptions, prices and information displayed on our website are accurate.

However, occasional errors, omissions or outdated information may occur.

We reserve the right to correct errors and update website content where necessary.

10. Third-Party Services

Our website may use third-party platforms and services, including payment processors and digital delivery applications.

Your use of these services may also be subject to the respective third party's terms and privacy policies.

JO BORKETT is not responsible for the independent policies or practices of third-party service providers.

11. Privacy

Any personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection legislation, including the Protection of Personal Information Act (POPIA), where applicable.

12. Changes to These Terms

We reserve the right to update or amend these Terms of Service at any time.

Changes will become effective once published on our website. Your continued use of our website following publication of changes constitutes acceptance of the updated terms, to the extent permitted by law.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts of South Africa.

14. Contact Information

For questions regarding these Terms of Service, digital products or purchases, please contact JO BORKETT through the contact information provided on our website.

JO BORKETT

Train with purpose. Fuel your progress. Build discipline.